FAQ

Frequently asked questions

Quick answers about prerequisites, delivery formats, certificates, and what neural means at NeuralMindLab.

Capstone presentation at NeuralMindLab Sherbrooke

About our training

Are these neuroscience, brain-training or mental wellness courses?

No. NeuralMindLab teaches artificial neural networks and deep learning for technology learners. Neural refers to computational models in machine learning — not neuroplasticity coaching, cognitive brain games, or clinical neurology. We are a vocational AI training provider at 421 Notre-Dame Street East, Sherbrooke.

Is NeuralMindLab an AI consulting agency, web studio or IT outsourcing firm?

No. We are a registered vocational training provider offering structured neural network and deep learning courses. We do not provide AI consulting, web design, marketing services, or general IT outsourcing.

What prerequisites do I need?

Python fundamentals and basic linear algebra for most programmes. We state honest prerequisites before enrolment and offer bench advisory sessions for career changers assessing readiness for PyTorch labs and transformer modules.

Do you guarantee a job after completion?

No. Completion certificates reflect course participation and milestone achievement — not employment placement, salary increases, or professional licensure. Outcomes depend on your background, practice time, and market conditions.

What does the completion certificate mean?

It attests to participation in structured neural network training at NeuralMindLab — not university degrees, third-party credential recognition, or guaranteed employment outcomes.

What is your refund policy?

Refund terms are stated in your enrolment agreement. Generally, full refunds are available within fourteen days of purchase if no live cohort sessions have commenced. Partial refunds may apply after session start — contact [email protected] for specific cases.

Delivery & logistics

Are courses delivered online or in-person?

We offer live online cohorts, hybrid Sherbrooke bench sessions at our Notre-Dame corridor campus, and self-paced lab access. Schedule details are confirmed at enrolment.

What is typical cohort size?

Live cohorts range from twelve to twenty-four learners to ensure instructor feedback on neural network labs, PyTorch exercises, and capstone projects.

Can I switch between online and hybrid delivery?

Learners enrolled in hybrid programmes may attend scheduled Sherbrooke bench sessions while participating in live online theory modules. Delivery format changes mid-cohort require coordinator approval and depend on seat availability.

PyTorch or TensorFlow?

PyTorch is our primary framework with selective TensorFlow modules in advanced architecture courses for professional upskilling in deep learning engineering.

What technology do I need for online cohorts?

A modern laptop with Python 3.10 or later, stable internet connection, webcam and microphone for live bench sessions, and at least sixteen gigabytes of RAM recommended for PyTorch lab work. Setup guides are provided before cohort start.

Do you offer payment plans?

Selected programmes offer instalment options detailed at enrolment. Full payment terms, taxes, and refund conditions are stated in your enrolment agreement before purchase confirmation.

Privacy & lab standards

How does NeuralMindLab handle PIPEDA?

We collect personal information with meaningful consent for course delivery. Contact forms require explicit consent via checkbox — never pre-checked. See our Privacy Policy or contact [email protected] for access requests.

Are AI-generated tools permitted in lab work?

Course exercises may use AI-assisted coding tools where permitted by module guidelines. All submitted work must include human verification and disclosure of AI assistance. Misrepresentation may result in milestone rejection per our Terms of Use.

Still have questions?

Our bench advisors are available to discuss programme fit, prerequisites, and delivery options.

Contact the lab

NeuralMindLab delivers vocational training in artificial neural networks and deep learning. Certificates confirm course participation — not degrees or guaranteed employment. When we say neural, we mean computational models — not neuroscience therapy. We are not an AI consulting agency, web studio, or IT outsourcing firm.